Privacy Policy

Introduction

FlowLogic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HVAC LiDAR application and related services.

Information We Collect

We collect information you provide directly to us, such as:

• Account registration information (name, email, company details)
• Payment and billing information
• Communications with our support team
• Feedback and survey responses

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and functionality

AR & OCR Data Use

FlowLogic uses LiDAR and camera data to provide AR measurements and AI-generated notes. This data is processed locally on your device when possible and securely transmitted for AI analysis. We do not store raw camera or LiDAR data longer than necessary for processing.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with trusted service providers who assist us in operating our application and conducting our business.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will delete your information upon request, subject to legal and regulatory requirements.

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Request data portability

Security Practices

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Contact Information

If you have questions about this Privacy Policy, please contact us at privacy@flowlogichvac.com or visit our contact page.